FAQ
Shipping & Delivery
How quickly will my AveliqueNor order arrive? We know someone is waiting anxiously for their new toy! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – Perfect for last-minute birthday gifts or holiday surprises.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular choice for everyday fun.
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Free Shipping (7-14 business days): $0.00 – Enjoy premium play with zero shipping cost on qualifying orders.
Can I track my package? Absolutely! Once your order is on its way, you will receive an email with a tracking number so you can follow the fun right to your doorstep.
Product & Safety
Are your toys safe for toddlers? Yes! Safety is at our core. Each product description includes a "Recommended Age" guide. Please ensure the toy you choose is appropriate for your child’s age, especially regarding small parts for children under 3.
Are your products eco-friendly? AveliqueNor is committed to a better future. We prioritize suppliers who use sustainable materials like FSC-certified wood and recyclable packaging whenever possible.
How do I clean the toys? For wooden toys, a simple wipe with a damp cloth and mild soap is best. For plush items, please check the individual care label for machine-washing instructions. Avoid soaking toys in water to preserve their longevity.
Returns & Satisfaction
What is your return policy? We want every child to be happy with their new toy. We accept returns on unopened, unused items in their original packaging within 30 days of delivery.